Client Intake & Assessment Facilitator

LOOKING FOR AN OPPORTUNITY TO SHOWCASE YOUR INTAKE AND ASSESSMENT  SKILLS?

THEN WE HAVE THE OPPORTUNITY FOR YOU

We are hiring a 

CLIENT INTAKE & ASSESSMENT FACILITATOR

PACE is a non-profit community support service organization that provides support services to adults with disabilities who are committed to living independent lives. PACE provides support services to more than 350 individuals who have a variety of disabilities. We operate 8 supportive housing sites where people live independently along with a Community Outreach Program that provides support services in people’s homes.  PACE has been accredited with Accreditation Canada, since 2010.  PACE achieved the highest rating of Accredited with Exemplary Standing in our last survey in May 2022.

We encourage you to review our website to learn more about us at www.pace-il.ca

Position Overview

PACE is looking for an energetic, self-directed and collaborative individual to join our Client Resource Team and assume the  role of Client Intake & Assessment Facilitator.    Reporting to the Senior Client Manager, Interdisciplinary and Enhanced Care,  this newly created position will be client-facing and responsible for intake, transfer, and discharge; care assessment and case management with a focus on assisting clients in living independently and promoting quality of life.

What you will do: 

The Client Intake Coordinator will:

1. Facilitate Client Intake, Transfer & Discharge
   • Assist Program Management with project vacancies by short-listing clients for interviews, setting up interviews and home assessments.
   • Conduct relevant intake assessments using different assessment tools as needed i.e., Barthel Index, Mayo Portland, InterRAI
   • Develop, document, and maintain client case notes, statistics, letters and acuity ratings.
   • Maintain the waitlist for the acquired brain injury program and collaborate with ASAC and Toronto ABI Network regarding referral info.
   • Assist Program Management and Client Resource Facilitator by coordinating client transfers and discharges to and from different settings i.e., hospital.
2. Coordinate Client Care
   • Assess client requirements and makes determination of eligibility/suitability for services.
   • Build relationships with other healthcare providers, vendors, community partners to integrate services across the healthcare system to ensure continuity and quality of care while promoting the client's self-management and independence. 
   • Help clients navigate the Health Care system.
3. Provide Case Management
   • Collaborate with Client Resource Facilitator through case conferences, conduct client visits and assist with hospital discharge as needed.
   • Work with inters-disciplinary, multi-agency teams to navigate access to required services.
   • Coordinates and participates in case conferences.

What you will bring:

You will have:

• Post-Secondary degree/diploma in Social Work, Social Services or other related disciplines,
• Minimum of three (3) years’ experience in a similar role, in a community sector organization preferably in a unionized setting with adults in the disability sector,
• InterRAI training and maintenance of annual certification required.
• Excellent communication and collaboration skills and have the ability to work in a changing environment.

You have also have passion for working as a team including clients and community service providers and support the philosophy of independent living. 

Other Information

Hybrid, Monday to Friday full time role consisting of three days/week primarily at Head Office (Dufferin/Lawrence) and two days/week remote. Nonstandard hours will be required as being part of an on-call rotation. 

Regular travel to other program sites/client homes in GTA is required.

Competitive salary ($60,151 to $69,731), a comprehensive benefit package and a work environment focused on employee engagement and leadership development.

PACE is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.

Additionally, applicants who are selected to participate in the interview process will be required to complete a criminal record check and a psychological assessment questionnaire.

INDHP