PERSONAL SUPPORT WORKER
WE'RE HIRING
11 MONTH CONTRACT PART-TIME with the possibility of an extension
Windward PROGRAM (M001)
LOCATION: Bathurst/Lakeshore
PARKING:  

There are 3 parking spots available at this location
If they are filled, you will have to find metered parking in the area or underground parking available
WHAT WE OFFER:

$22.755 - $25.399 per hour plus $3/hr wage premium for eligible hours worked| may be eligible for group benefits
Opportunity to pick up additional hours in a supportive, inclusive & respectful environment
Employee Assistance Program (EAP) & Pension Plan
FREE PPE to keep you safe
FREE Professional Development & Training to grow your skills
Employee Recognition – Employee Service Recognition Program and more!
WHAT YOU’LL DO:

Provides personal support services (i.e., activities of daily living, lifts/transfers, bowel/bladder routines, dressing/undressing, skin care, respiration, meals/drinks, general hygiene) to clients in their homes.
Be part of the UNIFOR union
WHAT YOU’LL BRING:

A passion for providing exceptional personal support services to male/female clients
Ability to lift and transfer clients
Manages time in co-operation with clients to complete tasks
Ability to accept direction from client's regarding services
Excellent  communication and interpersonal skills
Strong problem-solving, conflict resolution and judgment skills
Ability to work independently as well as cooperatively with others
Good working knowledge of Microsoft Office 365 computer skills (Outlook, Word)
WHAT HOURS YOU’LL WORK - totaling 20 hours/week:

Monday:  4pm - 8pm
Tuesday:  5pm - 9pm
Wednesday:  OFF
Thursday:  OFF
Friday:  OFF
Saturday:  5pm - 9pm
Sunday:  4pm - 12am
HOW TO QUALIFY:

Completed a PSW Program that meets the appropriate standards established by the Ministry of Training, Colleges and Universities, the National Association of Career Colleges, or the Ontario Community Support Association and must be 600 hours in duration (including class time and practical experience time).  This also includes a PSW Program from an Adult and Continuing Education School Board. 
1-year PSW experience gained in the physical disabilities sector
Ontario Personal Support Worker Association (OPSWA) membership would be considered an asset
Proof of First Aid and CPR certificate 
Ability to pass a Criminal Record Check (Vulnerable Person)
If you thrive in an independent work environment and are interested in
"Making a Difference" in our client's lives - then this role is for you!
To learn more about PACE Independent Living check us out at www.pace-il.ca
PACE is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.
Additional Information
This position is an existing vacancy within the organization.

      

ARE YOU LOOKING TO BUILD YOUR LEADERSHIP SKILLS????
THEN WE HAVE THE OPPORTUNITY FOR YOU



We are hiring a Program Supervisor 

for a 1 Year Contract with the Possibility of Extension

                                                                                                                                
PACE is a non-profit community support service organization that provides support services to adults with disabilities who are committed to living independent lives. PACE provides support services to more than 350 individuals, who have a variety of disabilities. We operate 7 supportive housing sites where people live independently along with a Community Outreach division that provides support services in people’s homes.  PACE has been accredited with Accreditation Canada, since 2010.  PACE achieved the highest rating of Accredited with Exemplary Standing in our last survey in May 2022.
We encourage you to review our website to learn more about us at www.pace-il.ca
Position Overview
PACE is looking for an energetic, organized supervisor to assume the role of PROGRAM SUPERVISOR as a part of our management team.
Reporting to the Program Manager, the Program Supervisor coordinates and evaluates the provision of quality support services to clients and manages frontline employees at designated program locations in the Toronto area.  This position currently works out of our Head Office Location(Dufferine/Lawrence) for three (3) days a week; two (2) days a week floating throughout our other programs.  PLEASE NOTE:  these work locations may change based on operational needs but all of our programs are located in the Toronto area.
The Program Supervisor works with the Program Manager, other members of the PACE Team and other community service providers consistently demonstrating and promoting the philosopy of "Independent Living".  
This position is full-time (40 hours per week), Monday to Friday with a competitive salary and a comprehensive benefit package.  Core work hours are 8:30am to 4:30pm.  You are able to do a staggered start time one (1) hour either way of 8:30am. Given the nature of this role, you will be required to work some non standard hours (ie one evening per month, one weekend per quarter, an overnight shift twice a year and statutory holidays on an as needed basis) and on call work is required.  
What You'll Do
Client Service Delivery 

Plans, organizes and coordinates the delivery of all client focussed support services for their program in collaboration with their Program Manager.
Ensures that high quality services are provided in an efficient, cost effective manner.
Ensures that clients receive adequate and appropriate services.....independent living is translated in practice.
Performs client service level reviews and makes necessary changes to client Service Agreements.
Collaborates with the Program Manager, in the client selection process.
Orientates new clients to the organization and the program.
Implements new/amended client-focussed programs and services in conjunction with the Program Manager.
Schedules and attends regular meetings with clients.
 Program Related Human Resources Management

Supervises and mentors front line employees.
Identifies staffing requirements and back-up support for shift schedules for front-line staff.
Collaborates, with Human Resources and/or other program management employees, in the recruitment and selection process.
Ensures that newly-hired and or transferred employees receive appropriate orientation and training to the program.
Conducts timely performance reviews for assigned probationary and existing employees.
Mediates and, where possible, resolves conflicts involving employees and clients.
Represents management in Step 1 grievances, in collaboration with Program Management and Human Resources.
Ensures program operations follow Occupational Health and Safety guidelines including the organization's policies and procedures.
  Management-Related: Responsibilities

Performs assigned managerial responsibilities.
Escalates, to the Program Manager, or Associate Director, situations or issues beyond scope of authority or that may have significant ramifications.
Participates on organizational committees.
Represents the organization positively in the community and on any external committees.
Provides payroll coverage.
Assists the Program Manager in special projects.
 What you'll Bring

Post-secondary degree or diploma in health, community care, social services or equivalent work experience.
Five years related experience in the human services field, preferrble working with disabled  adults.
Three years of supervisory experience managing in a unionized environment
You are a role model for a positive workplace environment and bring strong coaching, influencing, engaging and motivational skills in order to build an engaged workforce who deliver exceptional client, staff and family experience.
You are a self-starter who can work independently with minimal guidance, driven to achieve efficiencies and able to operate in an unstructured and fluid environment by using strong problem solving and conflict resolution skills to address issues.
You have strong interpersonal, empathy and sensitivity skills to interact and build on-going relationships with diverse groups of clients, volunteers, employees and key stakeholders.
You have a passion for making a difference and helping people.
You have strong Microsoft Windows skills (Word, Excel, Outlook) and are able to pass a valid Police Reference Check (vulnerable persons).
Salary - $60,119 - $69,695
PACE is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.
Additional Information
This position is an existing vacancy within the organization.

INDHP
 
 
 

                                                           

FULL TIME
PROGRAM MANAGER
SUPPORTIVE HOUSING
PACE is a non-profit community support service organization that provides support services to adults with disabilities who are committed to living independent lives. PACE provides support services to more than 350 individuals, who have a variety of disabilities. We operate 7 supportive housing sites where people live independently along with a Community Outreach division that provides support services in people’s homes.  PACE has been accredited with Accreditation Canada, since 2010.  PACE achieved the highest rating of Accredited with Exemplary Standing in our last survey in May 2022.
We encourage you to review our website to learn more about us at www.pace-il.ca
Position Overview
PACE is looking for an energetic and highly engaging Program Manager who brings strong coaching, influencing, conflict resolution and motivational skills to build a highly engaged workforce and exceptional client and family experience.
Reporting to the Director, Client Services, the Program Manager is responsible for leading all aspects of the provision of quality support services to clients with physical disabilities in the Toronto area and leading approximately 50 unionized front-line staff.
The Program Manager works with other members of the PACE Team and other community service providers consistently demonstrating and promoting the philosophy of “Independent Living”. 
This position is full-time (40 hours per week), Monday to Friday with a competitive salary and comprehensive benefit package.  Given the nature of the role, some weekend, evenings and on call work (approximately 6 times a year) is required.  Currently the role is working out of the Henry Lane Program (Lower Jarvis/Th Esplanade).  Based on client needs & operational requirements PACE may transfer you to other PACE program locations in the Toronto area.    
What You’ll Do
 Program Management

Manages day-to-day operations while ensuring optimum deployment of people and quality program services in accordance with clients’ service agreements, client satisfaction levels and legislated targets.
Works closely with clients and families to address all needs and concerns with appropriate resolution.
Defines Key Performance Indicators for program performance and service delivery to ensure Client Service Plans are delivered.
Fosters and manages partnerships/relationships with other community service providers to help promote the PACE brand.
When required, represents PACE on interagency committees and works with other community service providers in promoting the philosophy of “Independent Living”.
In collaboration with the Director, implements strategies to expand service delivery in accordance with the Ministry of Health Master Service Agreement.
Collaborates and participates in the development and meeting of annual Organizational Goals and overall Strategic Direction.
 Financial Management

Develops and manages operations within approved budget.
Approves department expenditure requests including maintenance of Petty Cash.
 People Management

Manages all staffing issues including hiring/termination, scheduling, attendance management, supervision, performance management, training, and maintaining a positive and engaged working environment.
Ensures program operations follow Occupational Health and Safety guidelines including the organization’s policies and procedures.
 
Our Ideal Candidate

You have a recognized Degree/Diploma in healthcare, community care, social services or other equivalent work experience.
 You have 3-5 years of program management experience, preferably working with disabled adults who may exhibit challenging behaviors (i.e. mental health, addiction, and other inconsistent behavioural patterns) and leading a unionized multidisciplinary team.
 You are a role model for a positive workplace environment and bring strong coaching, influencing, engaging and motivational skills to lead a multidisciplinary team who delivers exceptional client and family experience.
 You are a self-starter that can work independently with minimal guidance, driven to achieve efficiencies and able to operate in an unstructured and fluid environment by using strong problem solving and conflict resolution skills to address issues.
 You have a strong interpersonal, empathy and sensitivity skills to interact and build on-going relationships with diverse groups of clients, volunteers, employees, and key stakeholders.
 You have a passion for making a difference and helping people.
 You have strong Microsoft Windows skills (Word, Excel, Outlook) and are able to pass a valid Police Reference Check (vulnerable persons).
PACE is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.
Additional Information
This position is an existing vacancy within the organization.

Why Join Us?

Make a direct and meaningful impact in the lives of individuals with disabilities.
Lead a dedicated, mission-driven team.
Be part of an organization committed to Independent Living, collaboration, and community service.
INDHP